US Toy Company

US Toy is a cool store.  Lots of decorations for all occasions, tons of teacher stuff.  Hats, stocking stuffers, gift bags, etc. can all be found here.  What can't be found...a return policy.  Next to the cash register/check-out in the magic shop it has a huge sign that says US TOY MAGIC - No Refunds or Exchanges.  The placement of that sign makes it look like it is only the magic items.  It does not say anything about costumes or wigs.  There are no such signs by the front cash registers where I paid for my items.  I purchased a wig to use as part of a costume.  OK, so I was in a hurry, and the costume hadn't arrived yet but wanted to get this over with. I purchased a wig and a tiara and told the salesman that I hoped it went with my costume as it had not yet arrived.  "Not a problem" he says, "Just bring it back.".  The color of the wig is all wrong for the color of the costume.  Now, 36 hours after purchase, they will not return or exchange wigs because of 'health issues.'  They sure weren't worried about health issues when they had everybody and their brother trying on the wigs, then selling the same display wigs. 
We purchased several items at Halloween City in Lee's Summit, and right at the register there were many signs saying 'No Refunds or Exchanges.'  
I will go back to Halloween City, but not to US Toy.  I can find the items that US Toy carries at several other retailers.  I may have to go to 2 stores instead of 1, but that is how I feel right now.


I just wanted to let everyone know to check the store return policy this Halloween Season, so you don't get burned.  Because at US Toy, it didn't matter what the employee told me, their 1 sign in the back referring to the Magic Shop overruled him. 


HAPPY HALLOWEEN!!!!!
HAVE A BOO-TIFUL DAY!